Instructional Design & Systems Administrator

California Western School of Law is seeking a collaborative and innovative Instructional Design & Systems Administrator to join our Education Technology team. Reporting to the Associate Director for Educational Technology & Strategic Initiatives, this role serves as the primary administrator of the Canvas LMS system and the main point of contact for vendor-related support and system optimization. The position plays a critical role in supporting and enhancing the institution’s learning technology ecosystem, including integrated tools such as Panopto, Zoom, Turnitin, Qwickly, Watermark, and a forthcoming custom SIS. This individual will work to advance effective instructional design, promote student engagement, and develop training resources that support excellence in teaching and learning. This is an on-campus position.

Primary Responsibilities (includes but not limited to):

LMS Administration

Act as main learning management administrator, including evaluating feedback to continuously iterate and improve upon content. 

Monitor and maintain Canvas environment including but not limited to:

Templates, Term Calendars, Accessibility dates, monitoring/managing updates 

Creation of course shells each term. 

Manage user accounts and enrollments, primarily via SIS imports.

Ensure maximum utilization of LMS and plan/implement updates, improvements and new features. 

Manage integration with other applications, currently: Zoom, Panopto, Watermark, Qwickly, Turnitin, Intedashboard and Examplify.

Maintain “special case” courses each term

Support teaching and learning efforts

Regularly update student facing department pages. 

Present group training sessions as needed.

Ensure consistency in e-learning experience and design.

Act as primary contact for all LMS vendor issues and concerns, liaison with vendor for issue resolution. 

Process and track learning requests via ticketing system, including formal training requests and daily "help" requests. 

Keep up to date on LMS skills as well as other forms of learning technology.

Develop and produce LMS analytical data reports as requested. 

Train new faculty/staff Canvas users.

Maintain training content library/website (Lib Guides) ensuring regular updates for relevance. 

Content Design

Apply adult learning theories to write engaging and relevant instructional materials (web-based and instructor-led).

Help develop team members in additional training on instructional design methodologies and learning tools.

Department Support

Develop professional working relationships with departments across the organization.

Work with Ed Tech staff in ticket and software management, as well as setup and support of classrooms/meeting rooms as needed.

Participate in department meetings and other committees, groups, and task forces as assigned.

Work with appropriate level of assistance, instruction and supervision.

Proactively advise supervisor of project status, potential issues and overall work progress.

Perform, with team approach, other duties as assigned.